Telephone & VOIP Systems

Cloud Based Technology

Digital

Analogue

VOIP

Telephone & VOIP System Installation Bristol

Rainbow can offer a full cloud, telephone solution for your business. With a cloud based system you can control whatever instructions you want on the phones and it gives you piece of mind knowing there is no phone system on site.

We work closely with our telephone system partners to continually provide our customers with the most up to date systems and maintenance. From analogue systems to complete VOIP & Cloud systems Rainbow can help you find the best solution for your business.

Whatever the size of your business, we can assist you and give you a system that suits your business needs at a cost effective price.

We also offer a monthly maintenance contract to our customers so in the event that anything should happen, or you requirements change, we will have you covered.

How We Can Help

Rainbow offer a whole range of telephone solutions to cater to your business needs including:

Digital Systems

Digital systems for SMB and Micro Businesses.

Analogue Systems

This is still a very popular option with customers looking for a more cost effective solution.

VOIP Solutions

Simple and easy to use telephony straight over the data connection.

Support & Maintenance

Our support contracts are cost effective and you’ll forever have comfort knowing that our team are only one call away.

WE HAVE A RANGE OF IT & COMMUNICATION SOLUTIONS

Our  prices are fully competitive and we will always offer you a free no obligation survey. Give us a call today and ask one of our consultants to come and see you to discuss your requirements.

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Customer Experience

Rainbow install the best in cloud & Digital telephones whether you are a business of 5 or 200 users.

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IT Solutions Company

Operations Manger

Rainbow supply and support our cloud based phones, They did the cabling and then install the phones and showed us how to use them. We are very pleased with the phones and the support we have received.

Cloud Telephony & VOIP System Installation FAQs

  • VoIP stands for Voice Over Internet Protocol. It allows people to make phone calls using devices connected to the Internet instead of traditional telephone lines.

  • VoIP telephony is the underlying technology that enables online phone calls.

    Hosted and cloud VoIP are basically the same. They both mean the VoIP services are provided by a third-party VoIP company, including the hardware, software, and servers.

  • Because VoIP is done through the internet, it is exposed to security concerns that traditional telephone lines are safe from like hacking, malware, and distributed denial-of-service (DDoS) attacks.

    However, the growing reliance of businesses on VoIP has also increased the efforts of VoIP providers to secure their services from cyberattacks. Data encryption, firewalls, virtual private networks (VPNs), optimal router configurations, and solid IT security policies can ensure the safe use of VoIP systems.

  • VoIP providers make it easy to use the technology with intuitive software and reliable customer support. Just about every business these days is dependent on the Internet to conduct daily operations, too, so setting up VoIP is simple with a good Internet connection.

    In fact, VoIP increases work flexibility, as online phone calls can be done through devices other than a VoIP phone, including desktop computers, laptops, and smartphones.

  • VoIP companies provide and maintain their services virtually to clients if it’s hosted VoIP. Apart from the physical VoIP phones installed in the clients’ workplace, everything else is hosted and managed in the provider’s own location.

    With on-premise VoIP, your company is responsible for installing and maintaining the hardware and software in your place of business.

  • There are multiple factors to consider when estimating the cost of a business phone system, including:

    • How many people will be using it
    • How your office space will accommodate the necessary equipment
    • How many different sites your business has
    • What model you plan on using (VoIP or traditional)
    • What features you need (conferencing, call transfers, instant messaging, systems integration, etc.)
    • Employee training
    • Maintenance
    • Ongoing charges

    Because of the various aspects you need to account for that all affect each other, you have to compare the offerings of different providers.

  • As long as those people at home or other locations have internet access and a device with VoIP capabilities, you can connect to them with your VoIP phone at the office.

    Connecting to a landline phone while using a VoIP device is also possible by using a VoIP phone adapter with the landline phone.

  • Yes, you can use VoIP with cordless phones, mobiles, and laptops. Most modern devices can connect online, do calls over the Internet, and are compatible with VoIP software. There are also dedicated cordless phones that can do both VoIP and landline telephony.

  • Start-ups and SMEs can enjoy lower costs for over-the-phone business correspondence compared to using traditional landline systems.

    Your business can do more with increased functionality built-in to VoIP devices, from receiving faxes and voice mails to teleconferencing to remote access wherever there is internet available.

    If you are planning on growing your company, VoIP allows for rapid scaling with little reliance on additional software and hardware.

  • Yes, your VoIP phone numbers are virtual and not location-dependent. You can make and receive calls in a new office with the same VoIP number as long as you have access to the Internet.

  • The initial setup for VoIP is cheaper because all you need is a decent Internet connection. A single VoIP provider can take care of your office and mobile data needs. You typically only have to pay monthly instead of per call. Long-distance charges are non-existent. With hosted VoIP, the provider shoulders all the maintenance.

  • VoIP enables 24/7 global customer support. A customer can call a local number and be forwarded to external agencies, home workers, or your own customer service department no matter the time and day.

    VoIP functionalities include call monitoring and customer service software integration for more insight into the specific problems a customer might have.

    • VOIP phone sets for making and receiving calls
    • Analog telephone adapters if you want to connect a traditional landline phone to a VoIP network
    • Headsets if you want to do VoIP calls through your desktop or laptop computer

Full IT & Resource Solutions Across The UK

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0117 440 4656

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info@rainbownetworks.co.uk

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