Telephone Systems

What is Cloud Telephony and How Does It Work | Benefits of Cloud Telephony | Help with Cloud Telephony

What Is Cloud Telephony & How Does It Work?

What Is Cloud Telephony & How Does It Work? 1280 853 Mark Crone

Communication is a key factor for any business, whether it’s within departments or talking to customers. No matter how big or small your business is, voice communication is critical, even in the age of email, text and social media. A phone call offers a personal touch that text based methods of communication can’t, and is therefore vital to maintaining a successful business.

Many services we rely on day-to-day have already moved online, and telephony is making the changeover too. This article delves deeper into what cloud telephony is, how it works and how it can benefit us.

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The Benefits of Cloud Telephony for Remote Workers | IT Support for Remote Workers | Business Telephone Advice Bristol

The Benefits of Cloud Telephony for Remote Workers

The Benefits of Cloud Telephony for Remote Workers 1280 853 Mark Crone

Remote working has been growing in popularity for several years now, but the COVID-19 pandemic has forced many more companies to adapt to remote working practices in recent months – and it looks like employees are getting used to it.

A recent study carried out by Bright Horizons found that just 13 per cent of working parents in the UK want to go back to working as they were before the pandemic. This just goes to show how popular remote work is now that more people are getting the opportunity to try it for themselves.

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How to Make a Smooth Switch to Cloud Telephony | Rainbow Networks | Help with Cloud Telephony

How to Make a Smooth Switch to Cloud Telephony

How to Make a Smooth Switch to Cloud Telephony 1280 853 Mark Crone

If your business is still running traditional copper wire-based landlines, it might be time to think about changing that. While many businesses now find it normal to use cloud-based tools for everything from spreadsheets to CRM software, many are still reliant on their old phone systems.

There are lots of benefits when you switch to the cloud, but you may be unsure how to make the transition. Here’s a guide to what you need to know.

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